Legal English
&
Communication
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Module exam: Legal Office Communication
16 questions · pass mark 70%
1. What does "to hold" mean?
To connect a caller to another person.
To write down information for someone who is unavailable.
To wait on the phone.
2. Which term matches: "The reference number of a legal matter."
to call back
case number
to transfer a call
3. Why does Mr. Hall need to reschedule?
He is sick
His bank transfer is delayed
He changed lawyers
4. May I ___ a message?
do
take
make
5. What does "to schedule" mean?
To arrange a time for an event.
To change the time of a planned event.
The times when someone is free.
6. Which term matches: "The latest time by which something must be done."
deadline
to confirm
to reschedule
7. How early should Ms. Lee arrive?
Ten minutes
Thirty minutes
One hour
8. The contract was signed ___ 2024.
in
at
on
9. What does "to file" mean?
To submit a document officially, or to store it in a record.
To read a text to correct mistakes.
A preliminary version of a document.
10. Which term matches: "Requiring immediate action."
urgent
draft
to forward
11. Where must drafts be saved?
In printed form only
On personal laptops
In the shared folder
12. Would you mind ___ the dates?
to check
check
checking
13. What does "procedure" mean?
An official written account kept for reference.
To mark a document with an official seal.
An established way of doing something.
14. Which term matches: "To check that something is true or correct."
intake form
to stamp
to verify
15. Why is a conflict check carried out?
To calculate fees
To verify the address
To ensure the firm does not represent the opposing party
16. ___, the client completes the form. Then we verify the ID.
Finally
After
First
Check answers