Language of Negotiation
Objectives
- Make proposals and counterproposals
- Disagree diplomatically
- Summarise agreements
Explanation
Use softeners: 'I'm afraid that would be difficult', 'We're not in a position to accept', 'Would you consider…?'. Make counterproposals: 'How about…?', 'What if we…?'. Summarise: 'So, to confirm, we've agreed on…'. Avoid direct 'No' and 'You're wrong'.
counterproposal
An alternative offer in response.
“They made a counterproposal.”
to meet halfway
To compromise equally.
“Shall we meet halfway?”
deal-breaker
An issue that would end the negotiation.
“Exclusivity is a deal-breaker for us.”
to concede
To accept or give up something.
“We are prepared to concede on timing.”
heads of terms
A non-binding document summarising agreed terms.
“Let's sign heads of terms.”
Flashcards
Match terms and definitions
counterproposal
to meet halfway
deal-breaker
to concede
heads of terms
Complete the sentences
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